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Privacy Policy – Luvidora™ 29/08/2025

At Luvidora™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.


ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which helps us learn about your browser and operating system.

Email Marketing

With your permission, we may send you emails about Luvidora™, new products, promotions, and other updates.

SMS Marketing & Notifications

By entering your phone number at checkout, subscribing via a keyword, or signing up for notifications, you agree to receive:

  • SMS updates related to your order (including abandoned cart reminders).

  • Marketing offers and promotions.

Message frequency varies. Message & data rates may apply.
You can unsubscribe at any time by replying STOP or contacting us at luvidora.help@hotmail.com.

If we use link shorteners or tracking tools, we may collect whether links were clicked to measure campaign performance.


ARTICLE 2 – CONSENT

How do we obtain your consent?

  • When you provide your personal information to complete a transaction, verify your payment, place an order, schedule a delivery, or request a return, we assume you consent to its collection and use for that purpose only.

  • If we request your information for marketing, we will ask for your explicit consent or give you the option to decline.

How can you withdraw your consent?
If after providing consent you change your mind, you may withdraw it at any time by contacting us at luvidora.help@hotmail.com.


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products.

Your data is stored in Shopify’s databases on secure servers protected by firewalls.

Payment Security

If you pay via a direct gateway, Shopify stores your credit card data, encrypted in compliance with PCI-DSS standards.
All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).


ARTICLE 5 – THIRD-PARTY SERVICES

In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide.

Some third-party providers (e.g., payment processors, analytics, or advertising platforms) may have their own privacy policies. We recommend you review them carefully.

⚠️ Please note: Some providers may be located outside your country. For example, if you are in Canada and your transaction is processed in the United States, your data may be subject to U.S. law, including the Patriot Act.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

Cookies & Tracking

In addition to Shopify cookies, we also use third-party tools such as Meta Pixel and Google Analytics to measure ad performance and improve your shopping experience.


ARTICLE 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

  • Credit card information is encrypted with SSL technology and stored with AES-256 encryption.

  • While no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and apply additional industry standards.


ARTICLE 7 – YOUR RIGHTS (CCPA/CPRA & GDPR)

If you are a resident of California or another state with privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Request correction, deletion, or portability of your data.

  • Opt out of the sale or sharing of your personal information.

To exercise these rights, please contact us at luvidora.help@hotmail.com.


ARTICLE 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to any minor dependents using this site.


ARTICLE 9 – MODIFICATIONS TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will take effect immediately once posted on our website.

If Luvidora™ is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.


QUESTIONS & CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we hold about you, or if you have any questions or complaints, please contact us at:

📩 luvidora.help@hotmail.com