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PRIVACY STATEMENT

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Text Marketing and Notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing via our subscription or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing text messages will not exceed 1000 per month. You can unsubscribe from any additional text messages by clicking the unsubscribe link. Sending text messages or using automation requires you to provide the phone numbers or names of recipients to our importer. We store and use this data to show you the analysis and results of the campaign, including the delivery status of messages, sending status, and, in some cases, whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information to know whether the link was clicked or not and use it to display results in your analytics. Any other third-party service you may decide to use outside the scope of smsbump.com (third-party link shortener, GA tracking, etc.) will refer you to their specific third-party policies that you must accept. When sending text messages, we will pass the data to our text message operator for delivery. Information is only shared with our operator at the time of initializing a marketing campaign. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so we can successfully unsubscribe them.

ARTICLE 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that purpose only.

If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask you directly for your explicit consent, or we will give you the option to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at luvidora.help@hotmail.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in the data storage system and databases of Shopify, and in the general application of Shopify. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted according to the security standard established by the payment card industry (PCI-DSS). The information related to your purchase transaction is kept as long as necessary to finalize your order. Once your order is completed, the information related to the purchase transaction is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our store and its service providers.

For more information, please review Shopify's Terms of Use or Privacy Policy.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.

Regarding these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

It is important to note that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to the website or application of a third party, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

Links

You may be directed away from our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL encryption and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies we use. We have listed them here so that you have the option to choose whether to allow them or not.

_session_id, unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the next day. Counts the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.
_secure_session_id, unique session identifier.
storefront_digest, unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.

ARTICLE 8 – MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

If our store is acquired by or merges with another company, your information may be transferred to the new owners so that we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify, or delete any personal information we have about you, file a complaint, or simply want more information, contact our privacy compliance officer at: luvidora.help@hotmail.com.